Refund Policy
At QuantaAPI.com, we strive to offer reliable API services and a smooth user experience. However, due to the nature of digital services, we follow a transparent and fair refund policy.
1. Free Plan Usage
We offer a free plan so that you can test and evaluate our APIs before committing to a paid plan. We encourage all users to try the free version before making a purchase.
2. No Refunds for Used Services
All purchases made on QuantaAPI.com are non-refundable once the service or API quota has been consumed, even partially. Please ensure you select the correct plan before completing your payment.
3. Eligibility for Refunds
You may be eligible for a full or partial refund only under the following conditions:
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You were charged multiple times for the same plan.
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You were unable to access the service due to a verified technical issue on our side.
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You made a payment by mistake and did not use any credits or services.
4. How to Request a Refund
If you believe you qualify for a refund, please contact us within 7 days of your purchase at:
Include your:
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Registered email address
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Payment transaction ID
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Reason for refund request
We will review your request and respond within 3-5 business days.
5. Payment Gateway Fees
In some cases, refund amounts may be slightly lower due to non-refundable payment gateway charges, depending on the provider.
6. Changes to the Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective upon posting on this page.
If you have any questions about our refund policy, feel free to reach out at support@quantaapi.com.